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πŸ’Έ About Our Service Fee

At Cremeulie, our service fee ranges from $0.90 to $2.50 per item. This pricing structure reflects the real cost behind managing and fulfilling international group orders from Indonesia-based creators.

Unlike solo-run GOs, Cremeulie operates as a team-based system, involving:

πŸ“¦ Dedicated warehouse for sorting, quality checking, and packing

πŸ“Š Admin team for order tracking and catalog updates

πŸ’¬ Buyer support and regular communication

πŸ” Coordination with creators, local couriers, and international shipping agents

All of this ensures a smooth, reliable, and trackable experience from order to delivery.

🚚 Why Not Lower?

Some GOs may offer lower fees β€” often because they are managed by a single handler. While this can work for certain scales, our structure is different: We run on collaboration, consistency, and accountability across multiple roles.

Additionally, our fee includes local shipping costs (from the creator to our warehouse), which is often a hidden cost in other systems. We aim for full transparency and no surprise charges.

πŸŒ€ Multi-Wave GO Handling

In many cases, our GOs include items from multiple creators β€” each with their own production and shipping timelines. This means your order may contain items arriving at different times (a "multi-wave GO").

To ensure safe and efficient international shipping, we:

This added complexity is included in our service fee β€” it’s part of the behind-the-scenes work that keeps your package safe, complete, and cost-efficientπŸ’«